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How to retrieve QC data, sequencing and other supporting documents

How to retrieve documentation associated to an order and construct.

You can access any documentation associated to an in progress or completed order such as certificates of analyses, sequencing results and gel images that have been uploaded by the Officinae Bio team.



Find your order history

From the home page, navigate to your order history via the left sidebar (orders)



You can see a list of in progress and previous orders on this page.

order page list-1


Now you can see the details of your order. Choose view sequence to access the sequence viewer

Screenshot 2023-01-16 at 10.14.24-1


Access and download files

If the Officinae Bio team have associated documentation to your project, you will find it here in the sequence viewer.

From the sequence viewer look for the files tab on the top right of your window. Click it to access your documentation.


access files from sequence viewer


Check each file you would like to download.

Click download.

download files from sequence viewer

And done.


Accessing documentation

Having problems accessing your documentation? Try refreshing your browser or checking back shortly. If the problem persists, contact us on live chat or reach out to support.